Terms of service

Terms & Conditions

Welcome to Stainless Beauticity — we’re so glad you’re here!

Before placing an order or booking a spa session, please take a moment to read through our terms. This helps us serve you better and keeps everything clear and stress-free for both sides.

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1. Product Use & Support
We take great pride in offering quality skincare products made with safe and effective ingredients. However, every skin is different — so results may vary.
Please do a patch test before using any new product. If you have sensitive skin, allergies, or any medical skin condition, kindly speak to a professional before use.

Not sure which product is right for you?
We’re happy to help! Chat with us on WhatsApp at 07039373477 for personal recommendations before making a purchase. That way, we can guide you to the best product for your skin needs.

We are not liable for reactions caused by misuse or product combinations not approved by us.

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2. Orders & Payments
All orders must be fully paid before we process or ship them. Once your payment is confirmed, we’ll get started on your order as quickly as possible.

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3. Shipping & Delivery
We ship both within Nigeria and internationally. Orders are usually processed within 24–48 hours, and delivery time depends on your location.
For full info, please check our [Shipping & Delivery Policy].

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4. Refunds & Returns
Because of the nature of our skincare products (and for hygiene reasons), we do not accept returns or exchanges.
However, if there’s a mistake with your order or something arrives damaged, we’ll be happy to make it right. Just contact us within 24–48 hours of delivery.
See our [Refund Policy] for more.

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5. Spa Appointments
All spa sessions must be booked and paid for in advance.
Once booked, sessions are non-refundable, but if something comes up, you can reschedule with at least 24 hours’ notice.

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6. Your Privacy Matters
We treat your personal information with care and respect.
Your data is only used to process your orders, reach out to you, or share updates if you’ve asked for them.
For more details, see our [Privacy Policy].

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Questions or need help?
Reach us easily via WhatsApp: 07039373477 — we’re always happy to assist you.

Thank you for choosing Stainless Beauticity. We appreciate your trust in us